Frequently Asked Questions | Green City Recycling
Welcome to the Green City Recycling FAQ page. We’ve put together answers to the most common questions our customers ask about our waste removal and recycling services across Surrey, Kent, Sussex and the South East. Whether you’re a homeowner tackling a renovation, a business organising a clearance, or a contractor in need of reliable waste collection, you’ll find the key information you need below.
What areas do you cover?
We cover the South East region, including Crawley, Horsham, East Grinstead, Dorking, Haywards Heath, Burgess Hill and surrounding towns in Surrey, Kent and Sussex.
What type of waste do you collect?
We collect almost any type of household, trade or commercial waste, including furniture, garden waste, appliances, building materials, office furniture and more. You can see a full list of items we remove on our Services page.
Do you offer same-day collections?
Yes, where possible, we provide same-day collection services for urgent jobs. To check availability, please call us on 01293 972313 or message us via WhatsApp.
What services do you provide?
Our main services include:
Are you licensed and insured?
Yes. Green City Recycling is a fully licensed waste carrier and fully insured for all services. We provide a Waste Controlled Certificate after each job as proof of responsible disposal.
How much does it cost?
Our prices are very competitive and include labour and recycling fees, so there are no hidden costs. You only pay for the space you use in our vehicle. Visit our Prices page for more information or contact us for a free, no-obligation quote.
Do you offer skip hire?
No, we offer a more convenient and cost-effective alternative to skip hire. There’s no need for a skip permit, and we handle all the lifting, loading and disposal for you. Learn more about why we’re the best skip hire alternative on our home page.
Can you collect items that aren’t allowed in skips?
Are there any items you cannot take?
We cannot collect hazardous or prohibited items such as asbestos, medical waste, paint tins (unless empty), car oil, fluorescent light bulbs, animal waste, or chemicals. Please see our Services page for a detailed list of restricted items.
Do you recycle everything?
We aim for 100% recycling and landfill diversion. Items are sorted responsibly, and whenever possible, reusable goods are donated to local charity shops. Our goal is to reduce environmental impact while keeping your property clean and clutter-free.
What size of waste can you handle?
Our vehicles can take up to 12 cubic yards of waste, suitable for everything from small domestic clearances to large-scale commercial projects. No job is too big or too small.
Do I need to load the waste myself?
No, our team handles all the heavy lifting and loading. We’ll even sweep up before we leave, ensuring your property is left tidy.
Can you collect outside normal working hours?
Yes, we can arrange out-of-hours and weekend collections to suit your schedule. Please contact us in advance to organise this.
How do I book a collection?
You can get a free quote or book a collection by calling 01293 972313, texting or WhatsApping 07497 954948, or emailing .
Why choose Green City Recycling?
We’re a trusted, eco-friendly waste removal company with a reputation for reliability and great value. With no hidden fees, no skip permits and no heavy lifting required, we make waste disposal quick, affordable and stress-free. Learn more about us.